Monday, July 26, 2010
Paypal Buyer Protection Policy Question
BPP states: "When a buyer wins a Buyer Complaint Claim, PayPal will reimburse the buyer ONLY if the funds are available in the seller's PayPal account." So what happens if the funds are NOT in a sellers account? 1.) Is the buyer simply screwed? Do they check once and then are they done with ichecking if there are no available funds? 2.) Do they follow up with the seller and TRY to get the money back or is it solely dependent on the balance at that very moment? 3.) Do they perhaps WAIT for the funds to become available at a later time? If the funds were ever to become available, would they withdraw the buyers cash from that, or is it, again, just what' is available at the time they check?|||The Buyer Protection Policy and the Buyer Complaint Policy are 2 different things. BPP is for items purchased on Ebay, the BCP is for items purchased off-Ebay|||Yes, I know - that was actually a mistake I made typing "Protection Policy" in the subject header. My questions are in regards to the Buyer Complaint Claim. Does anyone have an idea?|||"My questions are in regards to the Buyer Complaint Claim. Does anyone have an idea?" Buyer Compalint = no refund, if the seller has cleared out their Paypal acct. Buyer Protection= it does NOT matter , if the seller has funds or not, buyer won dispute is refunded by Paypal, then Papal goes after the seller for reimbursement.|||I am going to assume you aren't asking about eBay buying since this program isn't relevant to eBay [u]unless you pay an email address not linked to the auction. "When a buyer wins a Buyer Complaint Claim, PayPal will reimburse the buyer ONLY if the funds are available in the seller's PayPal account." So what happens if the funds are NOT in a sellers account? 1.) Is the buyer simply screwed? Do they check once and then are they done with checking if there are no available funds? They put the account on hold and any funds coming in from sales etc. will be appropriated but most scammers just cut and run. 2.) Do they follow up with the seller and TRY to get the money back or is it solely dependent on the balance at that very moment? Yes, they usually try 3.) Do they perhaps WAIT for the funds to become available at a later time? If the funds were ever to become available, would they withdraw the buyers cash from that, or is it, again, just what' is available at the time they check? I have heard of buyers getting refunds months later but rarely. Fund your PayPal payments with a credit card and avoid worrying.
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